BUSINESS INFORM №10-2014

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Section: Innovative Processes
UDC 640.2:338.486.2
Snihur K. A.
Implementation of Innovative Technologies in the Personnel Management System of the Hotel Enterprise (p. 143 - 147)
In the article the personnel management system of the hotel enterprise in the context of the innovation process was considered. The meaning of innovation as well as innovation in the field of human resources management was defined. The feasibility of application of HR consulting as the innovative and one of the most effective technologies of hospitality workers management, providing for the delegation of authorities to third-party organizations that will contribute to the creation of an effective system of attraction and development of employees and the transformation of the company's human resources capacity in its strategic advantage. It was determined, that a necessary condition for the increase of the service quality in the hotel enterprise is to work at the development of the business and personal qualities of employees, to search for new approaches to the effective HR management. After analyzing the worldwide experience of implementation of innovative technologies in the personnel management system of the hotel enterprise, specifics of efficient technologies in the sphere of personnel management were characterized, in particular: staff leasing, personnel audit and coaching, implementation of these tools into the activities of the hotel enterprises was proposed.
Keywords: personnel management system, innovative technologies, staff recruiting, staff leasing, personnel audit, coaching
Tabl.: 1. Bibl.: 8.

Snihur Khrystyna A. – Candidate of Sciences (Economics), Lecturer, Department of International Business and Tourism, Ternopil National Economic University (11 Lvіvska Str., Ternopil, 46020, Ukraine)

Article is written in Ukrainian
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Reference to this article:
Snihur, Khrystyna A. (2014) “Implementation of Innovative Technologies in the Personnel Management System of the Hotel Enterprise.” Business Inform 10:143–147.

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