BUSINESS INFORM №4-2017

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Section: Management and Marketing
UDC 338.47:331.108.43
Zhukovska L. E., Kulchitska М. K.
Developing a Mechanism for Assessment of the Mobile Operator Staff (p. 357 - 364)
The article is aimed at determining and substantiating practical recommendations on improving the assessment of staff of mobile operators based on an analysis of the existing theoretical and methodological foundations of formation and implementation of an effective mechanism for staff assessment and the suitability of their application in the competitive conditions. General tendencies in the development of mobile operators have been determined, existing approaches to assessing their staff have been explored. The article substantiates the need for cooperation and exchange of experts among mobile operators on staff assessment issues, using the assessment center technology and the use of an integrated staff assessment based on the points system, which will provide an objective assessment of each employee and will also contribute to the development of staff assessment technology for all telecommunications companies. The organizational and economic foundations for the implementation of these activities and the determination of level of their performance for mobile operators will be purpose of further researches.
Keywords: staff assessment, assessment center, mobile operator, cooperation.
Fig.: 4. Bibl.: 22.

Zhukovska Liudmyla E. – Senior Lecturer, Department of Management and Marketing, Odesa National Academy of Telecommunications named after O. S. Popov (1 Kuznechna Str., Odesa, 65029, Ukraine)
Email: [email protected]
Kulchitska Мaryna K. – Lecturer, Department of Management and Marketing, Odesa National Academy of Telecommunications named after O. S. Popov (1 Kuznechna Str., Odesa, 65029, Ukraine)
Email: [email protected]

Article is written in Ukrainian
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Reference to this article:
Zhukovska, Liudmyla E., and Kulchitska, Мaryna K. (2017) “Developing a Mechanism for Assessment of the Mobile Operator Staff.” Business Inform 4:357–364.

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