УКР РУС ENG

Search:


Email:  
Password:  

 REGISTRATION CERTIFICATE

KV #19905-9705 PR dated 02.04.2013.

 FOUNDERS

KHARKIV NATIONAL ECONOMIC UNIVERSITY, UKRAINE

RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE)

 PUBLISHER

INZHEK PUBLISHING HOUSE (KHARKIV, UKRAINE)

 SITE SECTIONS

Main page

Editorial staff

Editorial policy

Annotated catalogue (2011)

Annotated catalogue (2012)

Annotated catalogue (2013)

Annotated catalogue (2014)

Annotated catalogue (2015)

Annotated catalogue (2016)

Annotated catalogue (2017)

Annotated catalogue (2018)

Annotated catalogue (2019)

Annotated catalogue (2020)

Annotated catalogue (2021)

Thematic sections of the journal

Proceedings of scientific conferences


Projecting Business Processes of Tourism Enterprise
Stryzhak O. O., Aldoshyna M. V.

Stryzhak, Olena O., and Aldoshyna, Mariya V. (2019) “Projecting Business Processes of Tourism Enterprise.” Business Inform 3:170–175.
https://doi.org/10.32983/2222-4459-2019-3-170-175

Section: Economics of Trade and Services

Article is written in Ukrainan
Downloads/views: 2

Download article (pdf) -

UDC 338.48:005.4

Abstract:
The article is aimed at generalizing and developing theoretical and methodical provisions, and also practical recommendations as to projecting business processes of tourism enterprise on the basis of use of methodology of structural analysis and SADT design. Scientific views on definition of concepts of process and business process are analyzed. Peculiarities of using process approach in management of enterprise activity are considered. The necessity of application of process approach in practice of tourism enterprises activities is substantiated. Based on the methodology of structural analysis and projecting, the authors have developed and proposed a SADT model of the process of creating and implementing a tourism product, which includes a detailed description of the stages (functions), allowing to implement marketing approach in the activity of tourism enterprise, and also optimize expenses for development and sales of tours. Prospect for further researches in this direction consists in development of the information component of management of business processes of tourism enterprise, in particular in use of software tools at choice of channels of communication, informing customers, forming the demand and the consumer preferences of the tourism product buyers.

Keywords: business process, process approach, tourism enterprise, tourism product.

Fig.: 1. Bibl.: 16.

Stryzhak Olena O. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Tourism, Simon Kuznets Kharkiv National University of Economics (9a Nauky Ave., Kharkiv, 61166, Ukraine)
Email: [email protected]
Aldoshyna Mariya V. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Tourism, Simon Kuznets Kharkiv National University of Economics (9a Nauky Ave., Kharkiv, 61166, Ukraine)
Email: [email protected]

List of references in article

“UNWTO Annual Report 2017, UNWTO, Madrid, 2018“. https://www.e-unwto.org/doi/pdf/10.18111/9789284419807
“Ministerstvo ekonomichnoho rozvytu i torhivli Ukrainy. Analityka ta statystyka“ [Ministry of Economic Development and Trade of Ukraine. Analytics and statistics]. http://www.me.gov.ua/Documents/List?lang=uk-UA&id=be44a1a7-69b3-4a77-a86a-447499abcdd6&tag=Analitika&isSpecial=true
Rassokhina, T. V. “Nauchno-metodologicheskiye aspekty formirovaniya obobshchayushchey dinamicheskoy strukturnoy modeli upravleniya ustoychivym razvitiyem turistskoy destinatsii“ [Scientific and methodological aspects of the formation of a generalizing dynamic structural model for managing the sustainable development of a tourist destination]. Ekonomika: vchera, segodnya, zavtra, vol. 7, no. 10A (2017): 59-65.
Sahalakova, N. O. “Funktsionalnyi ta protsesnyi pidkhid do formuvannia tsin turystychnoho produktu“ [Functional and process approach to the formation of tourist product prices]. Visnyk Odeskoho natsionalnoho universytetu. Seriia «Ekonomika», vol. 21, no. 3 (2016): 96-100.
Ilienko, Yu. I., and Shershnyova, H. V. “Innovatsiino-informatsiini aspekty rozvytku pidpryiemstv turystychnoi haluzi“ [Innovative-informational aspects of development of enterprises of tourism industry]. Innovatsiina ekonomika, no. 6 (2013): 81-85.
Repin, V. V., and Yeliferov, V. G. Protsessnyy podkhod k upravleniyu. Modelirovaniye biznes-protsessov [Process approach to management. Business process modeling]. Moscow: RIA Standarty i kachestvo, 2004.
“ISO. The process approach in ISO 9001:2015“. http://www.iso.org/
Honcharova, O. “Reinzhynirynh biznes-protsesiv yak metod protsesnoho upravlinnia“ [Reengineering business processes as a method of process control]. Visnyk Kyivskoho natsionalnoho universytetu im. T. Shevchenka. Seriia «Ekonomika», no. 10 (2013): 78-82.
Khammer, M., and Champi, Dzh. Reinzhiniring korporatsii: manifest revolyutsii v biznese [Corporate reengineering: a business revolution manifesto]. Moscow: Mann, 2006.
Chaadayev, V. K. Biznes-protsessy v kompaniyakh svyazi [Business processes in communication companies]. Moscow: Eko-Trendz, 2004.
Sycheva, I. N., and Permyakova, Ye. S. “Protsessnyy podkhod v upravlenii predpriyatiem“ [Process approach in enterprise management]. Ekonomika i biznes: teoriya i praktika, no. 1 (2016): 124-127.
Kirisov, S. V. Teoriya i praktika primeneniya protsessnogo podkhoda k upravleniyu kachestvom deyatelnosti organizatsii [Theory and practice of applying the process approach to the quality management of the organization]. Tambov: Izd-vo Tamb. gos. tekhn. un-ta, 2009.
Shkil, R. A. “Analitychnyi ohliad metodiv modeliuvannia biznes-protsesiv v elektronnii komertsii“ [Analytical review of business process modeling techniques in e-commerce]. Visnyk Dnipropetrovskoho natsionalnoho universytetu zaliznychnoho transportu imeni akademika V. Lazariana, no. 25 (2008): 194-198.
Shchennikov, S. Yu. Reinzheniring biznes-protsessov, upravleniye, planirovaniye i otsenka [Business process reengineering, management, planning and evaluation]. Moscow: Os-89, 2004.
Proektirovaniye i modelirovaniye biznes-protsessov [Design and modeling of business processes]. Saratov, 2008.
[Legal Act of Ukraine] (1995). https://zakon.rada.gov.ua/laws/show/324/95-вр

 FOR AUTHORS

License Contract

Conditions of Publication

Article Requirements

Regulations on Peer-Reviewing

Publication Contract

Current Issue

Frequently asked questions

 INFORMATION

The Plan of Scientific Conferences


 OUR PARTNERS


Journal «The Problems of Economy»

Journal «Economics of Development»

  © Business Inform, 1992 - 2021 The site and its metadata are licensed under CC BY-SA. Write to webmaster