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Characteristics of the Management System of Enterprises in the Tourism Sphere
Kalinichenko S. M., Krupitsa I. V., Holovanova H. Y., Hribinyk A. V.

Kalinichenko, Serhiy M. et al. (2022) “Characteristics of the Management System of Enterprises in the Tourism Sphere.” Business Inform 3:67–71.
https://doi.org/10.32983/2222-4459-2022-3-67-71

Section: Economics of Trade and Services

UDC 332:338

Abstract:
The formation of market relations cannot be imagined without an appropriate environment – market infrastructure, which should ensure the interaction of economic entities in the markets of goods, money, and labor. Tourism is an important branch of the national economy in view of the scale of its activities and the number of people employed in the economy. Organizational, technical, economic and financial issues that should be addressed on a daily basis, as tourism activities are directly related to customer satisfaction, are key factors in this sector. Tourism management with the use of an integrated approach is a complex process that is implemented using various methods. The Department of Tourism Service examines all key aspects of tourism business management, explores different methods and rules based on common management theories, adapting them to tourism activities. General methods of tourism management, production management, innovation management, personnel management and financial management related to the activities of the tourism business are also used. Management in tourism has a number of characteristic features due to the specific properties of services provided by touristic organizations. As an integrated type of activity, tourism includes the activities of subjects of different levels and can be directed towards achieving different results. The issues of organizing effective interaction between participants should be the focus of attention of all subjects of tourism activities interested in coordinating their actions and in the implementation of joint programs for the development of the industry.

Keywords: tourism, management, tourism sphere, features.

Bibl.: 8.

Kalinichenko Serhiy M. – Candidate of Sciences (Economics), Associate Professor, Head of the Department, Department of Tourism, State Biotechnological University (44 Alchevskykh Str., Kharkiv, 61002, Ukraine)
Email: [email protected]
Krupitsa Iryna V. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Tourism Business and Recreation, Odesa National Academy of Food Technology (112 Kanatna Str., Odesa, 65039, Ukraine)
Email: [email protected]
Holovanova Hanna Ye. – Candidate of Sciences (Economics), Associate Professor, Senior Lecturer, Department of Management, Administration and Law, State Biotechnological University (44 Alchevskykh Str., Kharkiv, 61002, Ukraine)
Email: [email protected]
Hribinyk Andriy V. – Assistant, Department of Tourism, State Biotechnological University (44 Alchevskykh Str., Kharkiv, 61002, Ukraine)
Email: [email protected]

List of references in article

Gerasimenko, V. “Razvitiye teorii sistemnogo podkhoda primenitelno k issledovaniyu sfery turizma“ [Development of the Theory of a Systematic Approach in Relation to the Study of the Tourism Sector]. Vestnik natsionalnoy akademii turizma. 2013. https://tourlib.net/statti_tourism/gerasimenko4.htm
Diachenko, L. “Sut ta osoblyvosti upravlinnia pidpryiemstvamy turystychnoi sfery“ [The Essence and Features of the Management of Tourism Enterprises]. Visnyk Chernivetskoho torhovelno-ekonomichnoho instytutu. Seriia «Ekonomichni nauky». 2012. https://infotour.in.ua/djachenko3.htm
Kiptenko, V. K. Menedzhment turyzmu [Tourism Management]. Kyiv: Znannia, 2010.
Optner, S. L. Sistemnyy analiz dlia resheniia problem biznesa i promyshlennosti [Systems Analysis to Solve Business and Industry Problems]. Moscow: Kontsept, 2003.
Smachylo, I. I. “Shliakhy udoskonalennia systemy menedzhmentu turystychnykh orhanizatsii“ [The Ways Improvement of the System Management of Tourist Organizations]. Naukovi zapysky Ternopilskoho natsionalnoho pedahohichnoho universytetu imeni Volodymyra Hnatiuka. Seriia «Heohrafiia», no. 2 (2010): 191-197.
Tkachenko, T. I. Stalyi rozvytok turyzmu: teoriia, metodolohiia, realii biznesu [Sustainable Tourism Development: Theory, Methodology, Business Realities]. Kyiv: KNTEU, 2009.
Shkola, I. M. Menedzhment turyzmu [Tourism Management]. Chernivtsi: Knyhy-XXI, 2011.
Yurynets, Z. V., and Melnyk, N. V. “Osnovni aspekty formuvannia marketynhovoi polityky na pidpryiemstvakh turystychnoi haluzi Ukrainy“ [Basic Aspects of Forming of Marketing Politics on Enterprises of Tourist Industry of Ukraine]. Visnyk Khersonskoho derzhavnoho universytetu. Seriia «Ekonomichni nauky». 2014. http://www.ej.kherson.ua/journal/economic_06/86.pdf

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