BUSINESS INFORM JOURNAL.

УКР

ENG

Search:

REGISTRATION CERTIFICATE

KV #19905-9705 PR dated 02.04.2013.

FOUNDERS

RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE)

According to the decision No. 802 of the National Council of Television and Radio Broadcasting of Ukraine dated 14.03.2024, is registered as a subject in the field of print media.
ID R30-03156

PUBLISHER

Liburkina L. M.

SITE SECTIONS

The Theoretical and Methodological Aspects of Organization of Enterprise Management from the Position of Interaction with Stakeholders
Kylnytska Y. V., Serhiienko Y. I.

Kylnytska, Yevheniia V., and Serhiienko, Yuliia I. (2021) “The Theoretical and Methodological Aspects of Organization of Enterprise Management from the Position of Interaction with Stakeholders.” Business Inform 3:188–194.
https://doi.org/10.32983/2222-4459-2021-3-188-194

Section: Management and Marketing

Article is written in Ukrainian
Downloads/views: 7

Download article (pdf) -

UDC 33.338.984:65.658.3

Abstract:
The article carries out a study on the main provisions of the stakeholder theory and the definition of the concept of «stakeholder». A classification is provided and a scheme of stakeholder groups from the position of their interaction with the enterprise is built up. Stakeholders are divided into internal ones, i.e., those that have a direct impact on strategic and operational activities, and external ones, i.e., those that indirectly influence the activities of enterprise. It is identified that all groups of interested parties that influence the achievement of the goals and results of enterprise are its stakeholders, and their interests must be taken into account in the process of activities and management of the enterprise. The AA1000SES standard (Stakeholders Engagement Standard) is considered and it is determined that the implementation of this standard indicates the readiness of the enterprise to conduct activities on the basis of the principle of transparency, that is: to report to interested parties; have readiness to respond to the stakeholders’ concerns and questions; to comply with legislation, standards, principles, codes and other voluntary obligations. The stages of defining stakeholders and their impact on enterprise in both foreign and domestic practice are considered. International practice of interaction with interested parties is investigated and its similarity with the national one is noted. It is summed up that at foreign enterprises the work is carried out more in terms of key stakeholders, while domestic enterprises try mainly to cover the participants of the «far circle». The scheme of the process of managing relations with interested parties at the enterprise is built up and it is determined that the process of transition from one stage to another is carried out through the implementation of management procedures, i.e., the stages of the process of managing stakeholder relations at the enterprise. The basic principles of the system of management of relations with interested parties are considered and it is established that adherence to these principles makes it possible to improve the process of managing relationships with stakeholders. The practical significance of the obtained results is that they can be the theoretical and methodological basis for further research of the problems of managing the relations between Ukrainian enterprises and stakeholders.

Keywords: stakeholder, enterprise management, interested parties, impact, efficiency of activities.

Fig.: 4. Bibl.: 18.

Kylnytska Yevheniia V. – Candidate of Sciences (Economics), Associate Professor, Associate Professor, Department of Entrepreneurship and Business Administration, O. M. Beketov National University of Urban Economy in Kharkiv (17 Chornohlazivska Str., Kharkіv, 61002, Ukraine)
Email: [email protected]
Serhiienko Yuliia I. – Postgraduate Student, Department of Economics and Business, Kharkiv National University of Civil Engineering and Architecture (40 Sumska Str., Kharkіv, 61000, Ukraine)
Email: [email protected]

List of references in article

Akoff, R. Planirovaniye v bolshikh ekonomicheskikh sistemakh [Planning in Large Economies]. Moscow: Sovetskoye radio, 1972.
Arefieva, O. V., and Komaretska, P. V. “Interesy steikkholderiv v orhanizatsiinomu zabezpechenni stratehichnoho upravlinnia finansovym potentsialom pidpryiemstv“ [Stakeholders' Interests in Organizational Support for Strategic Management of Enтerprises' Financial Potential]. Aktualni problemy ekonomiky. 2008. https://er.knutd.edu.ua/bitstream/123456789/15959/1/АПЕ_Komaretska_2008_9%2887%29.pdf
Zub, A. T. Strategicheskiy menedzhment: teoriya i praktika [Strategic Management: Theory and Practice]. Moscow: Aspekt Press, 2002.
Klilend, D. Upravleniye zainteresovannymi litsami proekta [Project Stakeholder Management], part 1. Moscow, 2004.
Donaldson, T., and Preston, L. E. “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications“. Academy of Management Review. 1997. https://www.jstor.org/stable/pdf/258887.pdf
Freeman, R. E. Strategic Management: A Stakeholder Approach. Boston: Harpercollins College Div., 1984.
Mitchell, R. K., Agle, B. R., and Wood, D. J. “Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts“. Academy of Management Review, vol. 22, no. 4 (1997): 853-886. DOI: https://doi.org/10.5465/amr.1997.9711022105
Newbould, G., and Luffman, G. Successful Business Politics. Farnborough: Gower Press, 1989.
Kaplan, R., and Norton, D. Sbalansirovannaya sistema pokazateley. Ot strategii k deystviyu [The Balanced Scorecard: Translating Strategy into Action]. Moscow: Olimp-Biznes, 2016.
Nikitina, L. M. “Klassifikatsiya steykkholderov v protsesse formirovaniya sotsialno otvetstvennogo povedeniya kompanii“ [Classification of Stakeholders in the Formation of Socially Responsible Company Behavior]. Vestnik Severo-Kavkazskogo gosudarstvennogo tekhnicheskogo universiteta, no. 2 (2010): 157-162.
Taraniuk, L. M., Ihnatchenko, V. M., and Makarenko, T. Yu. “Ekonomichnyi instrumentarii faz upravlinnia napriamiv reinzhynirynhu biznes-protsesiv promyslovykh pidpryiemstv“ [Economic Instruments Phases Management of Directions of Business Processes Reengineering of Industrial Enterprises]. Mekhanizm rehuliuvannia ekonomiky. 2017. https://essuir.sumdu.edu.ua/bitstream-download/123456789/68502/1/Taraniuk_Economic_Instruments.pdf
Morgunova, R. V. “Mekhanizm upravleniya vzaimootnosheniyami so steykkholderami krupnykh mashinostroitelnykh predpriyatiy“ [Mechanism for Managing Relationships with Stakeholders of Large Machine-building Enterprises]. Biznes v zakone. Ekonomiko-yuridicheskiy zhurnal, no. 5 (2009): 344-348.
Petrov, M. A. “Teoriya zainteresovannykh storon: puti prakticheskogo primeneniya“ [Stakeholder Theory: Ways of Practical Application]. Vestnik SPbGU. Series 8. 2004. http://www.vestnikmanagement.spbu.ru/archive/pdf/111.pdf
Krick, T. et al. “From Words to Action“. The Stakeholder Engagement Manual. 2005. Vol. 2 : The Practitioner's Handbook on Stakeholder Engagement. http://www.mas-business.com/docs/English%20Stakeholder%20Engagement%20Handbook.pdf
AA 1000 Stakeholder Engagement Standard. https://www.accountability.org/standards/aa1000-stakeholder-engagement-standard
Furta, S. D., and Solomatina, T. B. “Karta zainteresovannykh storon - instrument analiza okruzheniya biznesa“ [Stakeholder Map Is a Tool for Analyzing the Business Environment]. Initsiativy XXI veka, no. 1 (2010): 22-27.
Hosn, S. “Upravlinnia vzaiemovidnosynamy zi steikkholderamy na promyslovomu pidpryiemstvi“ [Relationship Management with Stakeholders in an Industrial Enterprise]: dys. … d-ra filosofii: 073, 2020.
Clarkson, M. B. E. “Defining, Evaluating, and Managing Corporate Social Performance: The Stakeholder Management Model“. Research in Corporate Social Performance and Policy, vol. 12, no. 1 (1991): 331-358.

FOR AUTHORS

License Contract

Conditions of Publication

Article Requirements

Regulations on Peer-Reviewing

Publication Contract

Current Issue

Frequently asked questions

INFORMATION

The Plan of Scientific Conferences

OUR PARTNERS

Journal «The Problems of Economy»

The site and its metadata are licensed under CC BY-SA.

Write to webmaster