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Current Trends in the World Market of Information Technology Services
Shuba O. А., Sahura M. V.

Shuba, Olena А., and Sahura, Marharyta V. (2024) “Current Trends in the World Market of Information Technology Services.” Business Inform 10:55–63.
https://doi.org/10.32983/2222-4459-2024-10-55-63

Section: Information Technologies in the Economy

Article is written in Ukrainian
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UDC 338.984

Abstract:
The evolution of information technology has gone through five stages, each of them has certain features and its own period of time. There are different approaches to the definition of the concept of «information technologies», the most common of which is to understand them as a set of methods of collection, processing processes and tools for storing and transmitting information. The modern world market of information technology services is an important factor in the growth of both the world economy in general and the economies of individual countries in particular. Favorable conditions and demand over the past few years have led to the rapid growth of the IT services market. This growth was significantly facilitated by quarantine restrictions during the COVID-19 pandemic, which prompted companies and educational institutions to introduce remote work, which became a driver for the development of IT services. According to the World Trade Organization, in 2023, exports of IT services reached $1 trillion, that is, the growth was 11%. In general, during the study period, the export of IT services increased by 50%. A global trend in the global information technology market is the growing demand for IT services. With regard to IT services, it can be noted that a global model of IT services provision is being formed, i. e. the location of the developer (or operating IT company) in delivery centers that are located far from customers, which makes it possible to reduce costs by attracting IT specialists from countries where the cost of such services is lower. Current trends in the global market of information technology services are as follows: the demand for computer technologies is growing in the structure of exports and imports of IT services; the share of the 10 largest exporting countries of IT services in the total volume of such services is gradually increasing, and the share of the 10 largest countries in the structure of imports, albeit slowly, is decreasing; there is an increase in demand for IT outsourcing; there is an increase in demand for cloud technologies; there is a demand for the use of infrastructure as a service, i. e. providing users with the opportunity to use the platform as a service; the demand for generative AI services is growing rapidly; a separate trend is the growth in the number of startups in the field of generative artificial intelligence; the demand for cyber protection services is increasing. Thus, the analysis of current trends in the global market of information technology services makes it possible to predict the further development of the global segment of IT services.

Keywords: IT services, IT companies, information technology, IT outsourcing, cloud technologies, generative artificial intelligence, Internet platforms; cyber protection.

Fig.: 8. Bibl.: 17.

Shuba Olena А. – Candidate of Sciences (Geography), Associate Professor, Associate Professor, Department of International Economics and World Economy, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: [email protected]
Sahura Marharyta V. – Bachelor, Department of International Economics and World Economy, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: [email protected]

List of references in article

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