BUSINESS INFORM №11-2016

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61

Section: Management and Marketing
UDC 657.6
Lutsiuk I. V.
The Balanced Scorecard as a Tool to Enhance Efficiency of the Control Function of the System for Quality Control of Production (p. 366 - 372)
The article is aimed at substantiation of methods of applying the system of means of strategic control in order to balance the production quality control as well as development of recommendations on the use of tools of the Balanced Scorecard for this purpose. Essence and features of strategic control as a means of achieving the strategic goals of management of the product quality have been disclosed. Expedience of expanding the information base of internal control through the inclusion of non-financial indicators has been substantiated, taking into consideration principles of the quality management along with interests of different groups of stakeholders. It has been proposed to use a model of the Balanced Scorecard for purposes of controlling the formulation and implementation of a quality management strategy at enterprise, which provides an opportunity to evaluate the level of achievement of the strategic objectives and develop a programme of activities for elimination of deficiencies together with minimizing the managerial risks.
Keywords: quality, management of quality, strategic control, balanced scorecard
Fig.: 2. Tabl.: 2. Bibl.: 15.

Lutsiuk Iryna V. – Assistant, Department of Accounting and Analysis, Lviv Polytechnic National University (12 Stepana Bandery Str., Lvіv, 79013, Ukraine)
Email: [email protected]

Article is written in Ukrainian
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Reference to this article:
Lutsiuk, Iryna V. (2016) “The Balanced Scorecard as a Tool to Enhance Efficiency of the Control Function of the System for Quality Control of Production.” Business Inform 11:366–372.

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