BUSINESS INFORM №1-2013

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27

Section: Economics of Transport and Communications
UDC 658:656.072
Dmitriev I. A., Shcheblykina K. A.
Formation of the Object in the Business Performance Management on the Passenger Bus Station (p. 131 - 136)
The condition and the content of object in business performance management on the passenger BS have been suggested in article. The management object forming is presented with the help of process approach. It has been that the business performance on passengers BC is formed as the result of financial, work processes with the personnel, with clients and the main processes. The object’s model of the business performance management at BS was developed using the IDEF0 methodology.
Keywords: management object, business performance of passengers BS, process approach, balanced scorecard
Fig.: 4. Bibl.: 21.

Dmitriev Ilya A. – Doctor of Sciences (Economics), Professor, Dean, Faculty of Management and Business, Kharkiv National Automobile and Highway University (25 Yaroslava Mudroho Str., Kharkіv, 61002, Ukraine)
Shcheblykina Kristina A. – Postgraduate Student, Kharkiv National Automobile and Highway University (25 Yaroslava Mudroho Str., Kharkіv, 61002, Ukraine)

Article is written in Russian
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Reference to this article:
Dmitriev, Ilya A., and Shcheblykina, Kristina A. (2013) “Formation of the Object in the Business Performance Management on the Passenger Bus Station.” Business Inform 1:131–136.

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