BUSINESS INFORM №6-2011

ABSTRACTS AND INFORMATION ABOUT AUTHORS

57

Section: Innovative Processes
Naumov V. N., Ulzetueva D. D.
Evaluation of quality management systems of departments of educational institutions (p. 180 - 183)
The estimation of the quality management system of departments of educational institutions based on improvement model EFQM. Tested its performance and reliability.

Naumov Vladimir N. – Doctor of Sciences (Military), Professor, Deputy Head of the Department, Department of Mathematics and Modelling of Socio-Economic Processes, North-West Institute - a Branch of the Russian Academy of National Economy and the State Service under the President of the Russian Federation (Sredniy pr., V.O., d. 57/43, St. Petersburg, 199178, Russia)
Email: [email protected]]
Ulzetueva Darima D. – senior lecturer of the Department of Mathematics and Modeling of Socio-Economic Processes of North West Academy of Civil Service (Saint-Petersburg, Russia)

Article is written in Russian
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Reference to this article:
Naumov, Vladimir N., and Ulzetueva, Darima D. (2011) “Evaluation of quality management systems of departments of educational institutions.” Business Inform 6:180–183.

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