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RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE)

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BUSINESS INFORM №10-2018

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36

Section: Economics of Trade and Services
UDC 379.81
Sоkоlеnkо А. S.
Ensuring Accessibility of Services of the Restaurant Industry Facilities for People with Special Needs in Ukraine (p. 241 - 246)

The article is aimed at analyzing the current status of the restaurant industry facilities in the sphere of service organization and provision of services to people with special needs, developing measures to improve technology of attending and providing services to low-mobility population groups in the restaurant industry facilities. The status of infrastructure development, the existing problems in the practice of attending and provision of services to people with disabilities are analyzed, the theoretical aspects of activities of the restaurant industry facilities are considered in terms of attending and provision of services to such people. Prospect for further research in this direction is developing recommendations to ensure accessibility of services of the restaurant industry facilities for people with disabilities.
Keywords: accessibility, people with special needs, inclusiveness, restaurant industry facilities, the State policy.
Fig.: 1. Tabl.: 2. Bibl.: 8.

Sоkоlеnkо Аnnа S. – Candidate of Sciences (Economics), Associate Professor, Department of Tourism and Hospitality, O. M. Beketov National University of Urban Economy in Kharkiv (17 Marshala Bazhanova Str., Kharkіv, 61002, Ukraine)
Email: sоkоlеnkо1802@gmаil.cоm

Article is written in Ukrainian
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Reference to this article:
Sоkоlеnkо, Аnnа S. (2018) “Ensuring Accessibility of Services of the Restaurant Industry Facilities for People with Special Needs in Ukraine.” Business Inform 10:241–246.


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