BUSINESS INFORM №1-2017

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Section: Finance, Money Circulation and Credit
UDC 346.548:368.032(477)
Lobozynska S. M., Yavorska T. V.
The Economic and Legal Foundations of Protection of the Rights of Consumers of the Insurance Services in Ukraine (p. 247 - 251)
The article is aimed at allocating the basic legal foundations of protection of the rights of consumers of the insurance services on the basis of analysis of the norms of domestic legislation as well as developing proposals for their improvement. The national legislation on protection of the rights of consumers of the insurance services was analyzed. The grounds for which licenses of insurance companies must be suspended or revoked in the part of violations of the rights of consumers of the insurance services were defined. The authors propose new approaches to improving the system of protection of the rights of consumers of the insurance services in Ukraine, in particular: improving the mechanism for controlling by the State regulators on advertising; defining a clear responsibility for violation of the rights of consumers of the insurance services; strengthening the consumer protection as to the insurance services which are offered via the Internet. Prospects for further research in this direction will be development and implementation of an effective mechanism for pretrial settlement of disputes on provision of the insurance services in Ukraine, techniques for evaluating and processing of complaints against violations of the rights of consumers of the insurance services.
Keywords: consumer, insurance company, insurance services, consumer protection, violation
Bibl.: 11.

Lobozynska Sofiya M. – Doctor of Sciences (Economics), Professor, Professor, Department of Banking and Insurance Business, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: lobozynska. [email protected]
Yavorska Tetyana V. – Doctor of Sciences (Economics), Professor, Professor, Department of Banking and Insurance Business, Ivan Franko National University of Lviv (1 Unіversytetska Str., Lvіv, 79001, Ukraine)
Email: [email protected]

Article is written in Ukrainian
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Reference to this article:
Lobozynska, Sofiya M., and Yavorska, Tetyana V. (2017) “The Economic and Legal Foundations of Protection of the Rights of Consumers of the Insurance Services in Ukraine.” Business Inform 1:247–251.

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