BUSINESS INFORM №12-2015

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Section: Management and Marketing
UDC 338
Chyzhov V. A.
The Main Directions of Crisis Management in the IT-Sphere (p. 304 - 308)
The article is aimed at analyzing the major directions of crisis management in the IT-sphere. The concepts of «crisis management», «business continuity plan» have been defined. Directions of enterprise management in times of crisis have been considered. The article rejects the approach to defining crisis at enterprise from the point of view of analysis of the economic entity's financial status exclusively, when in the foreground either the actual deterioration in financial performance, or forecast of a declining profitability is presented. It is specified that analysis of crisis at enterprise must be integrated, aimed at the identification and removal of internal factors of the crisis, developing a set of preliminary plans for responding to emergencies and ongoing monitoring together with analyzing external factors of influence on the work of organization. Approaches to the management of IT-structures in crisis period have been considered through optimizing the work of internal IT-structure on the basis of implemented COBIT processes, which supplies business with relevant information timely and with the appropriate level of security, or ITSM processes that are oriented to provide service faster, cheaper and better as the competitors. Also the expedience of transfer of the management of individual processes to outsourcing companies has been substantiated.
Keywords: crisis at the enterprise, crisis management, business continuity plan, IT-processes, outsourcing
Fig.: 1. Bibl.: 12.

Chyzhov Vadym A. – Postgraduate Student, Kyiv National Economic University named after Vadym Hetman (54/1 Beresteiskyi Ave., Kyiv, 03057, Ukraine)
Email: [email protected]

Article is written in Ukrainian
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Reference to this article:
Chyzhov, Vadym A. (2015) “The Main Directions of Crisis Management in the IT-Sphere.” Business Inform 12:304–308.

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