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KV #19905-9705 PR dated 02.04.2013.

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BUSINESS INFORM №8-2013

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57

Section: Management and Marketing
UDC 005:614.215
Vedmіd N. I.
Integral Assessment of Efficiency of Service Management of Sanatorium-and-Spa and Health-Improving Institutions (p. 331 - 336)

There is an increased interest to the problems of efficiency of the service activity at the modern stage of development of sanatorium-and-spa and health-improving institutions. That is why, the goal of the article is a scientific substantiation of the methodological foundations of the study of efficiency of the service management of sanatorium-and-spa and health-improving institutions. The article justifies a necessity of the use of the qualimetric methods of analysis when calculating indicators of efficiency of the service management of the sanatorium-and-spa and health-improving institutions. It offers methods of assessment of efficiency of the service management, including: building up of a multi-level hierarchical structure of indicators, which lie in the foundation of the integral estimate of efficiency of the service management of the sanatorium-and-spa and health-improving institutions on the basis of principles and methods of the qualimetric analysis and generalises the formula of its computation.
Keywords: efficiency of service management, qualimetric analysis, sanatorium-and-spa and health-improving institutions, integral estimate, tree of indicators
Fig.: 3. Tabl.: 1. Formulae: 2. Bibl.: 10.

Vedmіd Nadіya I. – Candidate of Sciences (Economics), Associate Professor, Department of Hotel, Restaurant and tourism business, State University of Trade and Economics / Kyiv National University of Trade and Economics (19 Kіoto Str., Kyiv, 02156, Ukraine)
Email: nadijaw @ukr.net

Article is written in Ukrainan
Downloads/views: 240

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Reference to this article:
Vedmіd, Nadіya I. (2013) “Integral Assessment of Efficiency of Service Management of Sanatorium-and-Spa and Health-Improving Institutions.” Business Inform 8:331–336.


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